Returns & Exchanges
At Lilly's Boutique, we want you to love your purchase. If you are not completely satisfied, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
Receive Your Refund
After our team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing